SWIC Technology Assistance | Southwestern Illinois College

Online help

Students

Go to eSTORM, Main Menu → Help (you do not need to be logged in) https://www.swic.edu/swic-links/resources/

Faculty/Staff

Go to InfoShare, click on the Help icon (must be logged in)

In-person assistance

SWIC Technology Assistance is also available at: 618-222-SWIC (7942) or TechAssistance@swic.edu

Visit Us

Visit the Belleville Campus Technology Assistance Center:

Information Sciences Building, Room 1085.

Monday through Friday, 8:30 a.m. to 4 p.m.

Emails and voicemails

Emails and voicemails will be answered during open support hours:

Monday-Wednesday from 6 a.m. – 10 p.m.

Thursday from 4 a.m. – 10 p.m.

Friday from 6 a.m. – 8 p.m.

Saturday 7 a.m. – 3 p.m.

Sunday (limited email support)

To help expedite requests, please leave your:

  1. Full name
  2. Student ID/Employee ID number
  3. Call back number (for voicemails)
  4. Brief description of your problem