SWIC Technology Assistance
Go to eSTORM, Main Menu → Help (you do not need to be logged in) https://www.swic.edu/swic-links/resources/
Go to InfoShare, click on the Help icon (must be logged in)
SWIC Technology Assistance is also available at: 618-222-SWIC (7942) or TechAssistance@swic.edu
Visit the Belleville Campus Technology Assistance Center:
Information Sciences Building, Room 1085.
Monday through Friday, 8:30 a.m. to 4 p.m.
Emails and voicemails
Emails and voicemails will be answered during open support hours:
Monday-Wednesday from 6 a.m. – 10 p.m.
Thursday from 4 a.m. – 10 p.m.
Friday from 6 a.m. – 8 p.m.
Saturday 7 a.m. – 3 p.m.
Sunday (limited email support)
To help expedite requests, please leave your:
- Full name
- Student ID/Employee ID number
- Call back number (for voicemails)
- Brief description of your problem