Student Office 365 Multi-Factor Authentication

Student MFA Information

Southwestern Illinois College IT Division will be implementing Multi-Factor Authentication (MFA) for accessing the student Office 365 (O365) tenant. This includes student.swic.edu email, D2L Brightspace, Teams and any additional O365 apps utilized.

Who?

MFA will be implemented for all student accounts.

Why?

MFA increases security because it helps to verify the student’s identity by using a second factor, such as your phone, to complete authentication to SWIC’s network.

When?

MFA will be automatically turned on for all students Monday, May 22, 2023.

What do I need to do?

Starting Monday, May 22nd, be prepared to setup MFA for your student Microsoft account:

If you have a smart phone/tablet to use, please see Method 1 (preferred and easiest method).
If you do NOT have a smart phone/tablet to use, please see Method 2.

Method 1 – Using an Authenticator App for MFA

Microsoft Authenticator

Login to Outlook/Office 365, then select Next.
Select Next to use the Microsoft Authenticator.
Set up your app:
– Open the Microsoft Authenticator app.
– If prompted, allow notifications.
– Then add an account, and select “Work or school”.
Select Next.
Scan the QR code with the app, then select Next.
– If you can’t scan the QR code, click Can’t scan image? to enter the code into the app.
Approve the notification – enter the number displayed on your screen in the app, then select Next.
After approval, select Next.
Success! Select Done to continue.

Google Authenticator

Login to Outlook/Office 365, then select Next.
Select I want to use a different authenticator app.
In your app, add a new account, then select Next.
Scan the QR code with the app, then select Next.
– If you can’t scan the QR code, click Can’t scan image? to enter the code into the app.
Enter the code from your app, then select Next.
Success! Select Done to continue.

Method 2 – Use a Phone Call/Text Message for MFA

Login to Outlook/Office 365, then select Next.
Select I want to set up a different method.
Select Phone, then Confirm.
Enter your 10-digit phone number, then select Text me a code OR Call me, then Next.

CALL ME: You will receive a call from a Toll Free Number; follow the prompts to allow login.
TEXT: You will be texted a code, enter it on the next screen, then select Next.

How can I change my MFA info?

Go to myaccount.microsoft.com and sign in.
1. If you don’t know your password, reset it on eSTORM.
Select Security info.
Here, you can:
1. Change the type of notification for your default sign-in method;
2. Add sign-in methods;
3. Change/delete current sign-in methods;
4. Sign your account out of all of your devices.