Contact Southwestern Illinois College (SWIC)

Need to speak with a real person? Southwestern Illinois College (SWIC) offers multiple ways to connect with campus departments, student services, technical support, instructors, coordinators, and staff members. If you are unsure who to contact, we can help direct you to the appropriate department.

Regular Hours

• MON: 6:00 a.m. to 9:00 p.m.
• TUE: 6:00 a.m. to 9:00 p.m.
• WED: 6:00 a.m. to 9:00 p.m.
• THR: 6:00 a.m. to 9:00 p.m.
• FRI: 6:00 a.m. to 6:00 p.m.
• SAT: 7:00 a.m. to 3:00 p.m.
• SUN: Limited email

NOTE:

Phone/email support will NOT be provided on New Year’s Day, Easter Sunday, Memorial Day, 4th of July, Labor Day, Thanksgiving Day and Christmas Day.

All other holidays or breaks, support will provided 8 a.m to 4 p.m.

Remote support will be provided during regular hours if the college is closed for inclement weather.

If you are unsure which office can help you, please use the General Contact Form. Your request will be routed to the appropriate campus, department, coordinator, instructor, or support team.

Technical Support and Password Assistance

Need help accessing your SWIC account, logging into a computer, resetting a password, connecting to campus technology, or resolving technical issues? Contact the SWIC Network and Technical Support team.

• Email: TechAssistance@swic.edu
• Main Phone: 618-235-2700

Common technical support questions include:

• How do I reset my password?
• How do I get back into my PC?
• I am locked out of my account.
• I need help with login issues.
• I cannot access my student systems.
• I need network or computer support.

Admissions, Advising, Financial Aid and Student Services

SWIC provides support through numerous student service offices, including Admissions, Financial Aid, Academic Advising, Enrollment Services, Registration Services, Career Services, Disability and Access Services, and other student support departments.

If you do not know which department you need, please use the General Contact Form and we will help connect you with the appropriate office.

Campus Locations

Southwestern Illinois College serves students throughout the Metro East region with multiple campuses and educational locations. Visit the links below to find campus addresses, contact information, maps, directions, office hours, and available services.

• All SWIC Campus Locations
  View all SWIC campuses, educational centers, and off-campus locations, including maps, directions, contact information, and student services available at each location.
• Belleville Campus
  The Belleville Campus is SWIC’s main campus and home to many academic programs, student services, administrative offices, Financial Aid, Advising, Enrollment Services, and student support resources.
• Sam Wolf Granite City Campus
  The Sam Wolf Granite City Campus provides college courses, workforce training, career education programs, adult education opportunities, and student support services for the Granite City area.
• Red Bud Campus
  The Red Bud Campus serves Randolph County and surrounding communities with transfer programs, career training, continuing education opportunities, and student support services.
• Fire Science Program
  Find contact information, training locations, faculty, and program details for SWIC’s Fire Science and Emergency Services programs.
• Scott Air Force Base Location
  Provides educational opportunities and support services for military personnel, veterans, civilian employees, and their families.
• Southwestern Illinois Justice & Workforce Development Campus
  Home to workforce development programs, public safety training, law enforcement education, and specialized career advancement opportunities.
• East St. Louis Higher Education Center
  Offers higher education opportunities, educational support services, workforce programs, and community resources for the East St. Louis area.
• Programs and Services for Older Persons (PSOP)
  Provides educational programs, wellness activities, support services, and community engagement opportunities for older adults throughout the region.
• Additional Off-Campus Locations
  Explore SWIC’s additional educational centers, training facilities, community sites, and specialized learning locations.

Frequently Asked Questions

• Can I talk to a real person?
• How do I contact SWIC?
• Who do I call?
• Where is the Belleville Campus?
• Where are your campuses located?
• How do I contact Admissions?
• How do I contact Financial Aid?
• How do I contact Advising?
• How do I reset my password?
• How do I get back into my computer?
• Who can help with technical issues?
• How do I contact a department?
• Who should I contact?

Still Need Help?

If you cannot find the person, office, location, phone number, email address, academic program, instructor, coordinator, or department you are looking for, please use the SWIC General Contact Form or call 618-235-2700. A SWIC staff member will help connect you with the appropriate resource.