Thermal Refrigeration, Saint Charles, MO

Responsible for providing administrative and clerical support to ensure efficient day-to-day office operations. Performs accurate data entry, prepares invoices, answers phones and emails, maintains organized records, and delivers excellent customer service while supporting office staff and management.

Key Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner.
• Respond to emails promptly and efficiently, providing excellent customer service.
• Perform accurate data entry and maintain electronic and paper filing systems.
• Prepare, process, and track customer invoices and payments.
• Verify billing information for accuracy and resolve discrepancies as needed.
• Maintain organized records, files, and office documents.
• Schedule appointments, meetings, and manage office calendars when required.
• Process incoming and outgoing mail and distributing correspondence.
• Assist with general administrative tasks, including copying, scanning, filing, and document preparation.
• Support accounting and management with reports, spreadsheets, and other administrative duties.
• Maintain confidentiality of sensitive company and customer information.

Qualifications

• High school diploma or equivalent; additional administrative training is a plus.
• Previous experience in an office, clerical, administrative, or customer service role preferred.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and office equipment.
• Experience with invoicing or accounting software is an asset.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to multitask, prioritize, and work independently in a fast-paced environment.

Key Skills

• Office Administration
• Clerical Support
• Data Entry
• Invoicing & Billing
• Customer Service
• Telephone Etiquette
• Email Correspondence
• Record Keeping
• Microsoft Office Suite
• Organization & Time Management
• Attention to Detail
• Problem Solving
• Communication Skills

Hours | 40 per week
Pay/Wages | $25 per hour
How to Apply? | SHartwig@thermalrefrigeration.com