Southwestern Illinois College, Belleville, IL | Job ID 4473
In accordance with the Mission and Values of Southwestern Illinois College, this is a student-friendly technical position that involves working with students, faculty and staff. This position establishes end user documentation and trains technical staff who work with students to solve initial technical problems. The Student Technology Analyst works with Functional Leads to implement new solutions and ensure the appropriate technical documentation is available for students, faculty and staff.
The job provides the next level of technical support after various SWIC offices have given students initial help to access SWIC IT services. In addition, student support documentation for IT services will be added, updated and removed as IT services change. The documentation will be shared with the appropriate SWIC offices that service students and will include training sessions, as needed to keep the initial technical support of various offices current. Service will be focused on assisting students and interfacing with IT staff to resolve student technical issues where possible.
QUALIFICATIONS:
- Associate or Bachelor degree in relevant discipline.
- Minimum 2 years’ experience in information technology field required.
- Experience working with students required.
- Experience with Student Administration technology preferred.
- Interpersonal skills are necessary. Must enjoy helping people of all ages and have the responsibility and self discipline to work with limited supervision.
SALARY: $27.39 per hour, up to 28 hours per week.
BENEFITS & PERKS: Benefit availability and eligibility may vary from the summary listed below. Please visit www.swic.edu for more information.
WORK LOCATION: Belleville Campus with district-wide responsibilities.
APPLICATION DEADLINE: See online job posting for close date.
APPLICATION PROCEDURE: Required application materials, such as resume, cover letter and references, should be attached to your application. Other required application materials i.e., unofficial transcripts, etc., should be attached after your application has been submitted (official college transcripts must be provided at the time of hire). Go to your My Job Applications page from the careers home page of your account. https://www.swic.edu/about/human-resources/employment-at-swic/