Welcome to our Support Portal. Search for answers using the search box below,
or create a support ticket if you cannot find your answer.
Tip: Start typing in the input box for immediate search results.
What is eSTORM?
eSTORM is the enhanced Southwestern Total Online Records Management.
Your eSTORM account gives you access to multiple services in your Student Center, including:
1. Course schedules
2. Online course registration for current students
3. Course grades
4. Financial aid management, including reviewing/accepting awards
5. Financial services and bill payment
6. Graduation applications and transcript requests
How do I access the Student Center and my student records?
Go to estorm.swic.edu and click on the Student Sign In button and enter your SWIC student email.
Enter your eSTORM password. If you do not know your password, or if it has expired, you can reset your eSTORM password.
Once you are signed in, you are on your Student Center Homepage. Click on the appropriate tiles to access your records.
How do I change my eSTORM password?
Click here for help changing/resetting your eSTORM password.
Help can also be found at the Technology Assistance Center.
How do I request a change to my name, address, date of birth, or social security number?
Please fill out a Data Change form (write in any changes for your DOB and send a copy of your photo id).
Where can I find help using eSTORM?
Search this site for help, or contact the Technology Assistance Center.
I’m interested in attending classes at SWIC. Can I apply online?
Yes. The New Student Information Form, which is our application, is available on eSTORM. Click on the Apply tile:

For more information on becoming a student at SWIC, view the Steps to Enrollment.
Will I be able to enroll online?
Current students are able to enroll online.
New students will be able to enroll online if they have activated their eSTORM account by clicking on the “New User or Forgot Password?” link on the eSTORM sign in page:

I’m in Class Search and Enroll, why can’t I enroll?
Look on the Program and Residency page in the Manage Classes tile. If you do not see a primary program or residency in the Primary Program and Residency by Term section you will need to be Term Activated – click HERE for directions, or contact Enrollment Services.

Check for Holds, and your To Do List in the Tasks tile:

Click on the links for more information; Holds and outstanding To Do items may affect your ability to enroll.
When is maintenance performed on eSTORM?
eSTORM is available 24 hours a day, 7 days a week. However, maintenance may be scheduled and cause a temporary outage. Maintenance information will be posted on eSTORM, under Announcements.