Check your Voicemail
To log in from your own campus desk phone
- Press your message button or dial the voice messaging access number – 5995.
- Enter your password.
- You hear the mailbox summary.
To log in from another phone on campus
- Press the message button or dial the voice messaging access number – 5995.
- If it’s not your extension press *.
- Enter your mailbox number.
- Enter your password.
- You hear the mailbox summary.
To log in off campus
- From any touch tone phone off-campus, dial 618-641-5995.
- Enter your mailbox number.
- Enter your password.
- You hear the mailbox summary.
Send a Call Directly to Voicemail
- While on a call, select the line you want to transfer from the phone screen.
- Press Transfer.
- Dial 1111.
- After the prompt, dial the recipient’s extension number.
- Hang up or press Complete or OK.
Playing your messages
- After logging in, listen to the mailbox summary.
- Press 1 to review new messages.
Deleting Messages
You have the ability to delete a message without listening to it in its entirety.
- Login to your voicemail.
- Press 1 to listen to your messages.
- While the message is playing, dial 7, to delete the message.
- The next message will begin to play; dial 7 if you wish to delete, repeat as needed.
Greetings & Recorded Name
Update your voicemail greeting and recorded name.
- Login to your voicemail.
- After the mailbox summary:
- Press 4 – Mailbox options
- Press 1 – Record greetings
- Personal greeting – Press 1
A longer greeting; include your name, and other helpful information. - Extended Absence – Press 2
Record a greeting indicating if you will be out of the office. - Recorded name – Press 3
Record your name.
- Personal greeting – Press 1
- Follow the prompts to record, review and save your greeting.
More Help
If you have any questions, please feel free to reach out to TechAssistance@swic.edu or call 618-222-7294 (x7294). Visit other phone services knowledge base articles.