Voice Mail Services - Southwestern Illinois College


    Check your Voicemail

    To log in from your own campus desk phone

    1. Press your message button or dial the voice messaging access number – 5995.
    2. Enter your password.
    3. You hear the mailbox summary.

    To log in from another phone on campus

    1. Press the message button or dial the voice messaging access number – 5995.
    2. If it’s not your extension press *.
    3. Enter your mailbox number.
    4. Enter your password.
    5. You hear the mailbox summary.

    To log in off campus

    1. From any touch tone phone off-campus, dial 618-641-5995.
    2. Enter your mailbox number.
    3. Enter your password.
    4. You hear the mailbox summary.

    Send a Call Directly to Voicemail

    1. While on a call, select the line you want to transfer from the phone screen.
    2. Press Transfer.
    3. Dial 1111.
    4. After the prompt, dial the recipient’s extension number.
    5. Hang up or press Complete or OK.

    Playing your messages

    1. After logging in, listen to the mailbox summary.
    2. Press 1 to review new messages.

    Deleting Messages

    You have the ability to delete a message without listening to it in its entirety.

    1. Login to your voicemail.
    2. Press 1 to listen to your messages.
    3. While the message is playing, dial 7, to delete the message.
    4. The next message will begin to play; dial 7 if you wish to delete, repeat as needed.

    Greetings & Recorded Name

    Update your voicemail greeting and recorded name.

    1. Login to your voicemail.
    2. After the mailbox summary:
    3. Press 4 – Mailbox options
    4. Press 1 – Record greetings
      • Personal greeting – Press 1
        A longer greeting; include your name, and other helpful information.
      • Extended Absence – Press 2
        Record a greeting indicating if you will be out of the office.
      • Recorded name – Press 3
        Record your name.
    5. Follow the prompts to record, review and save your greeting.

    More Help

    If you have any questions, please feel free to reach out to TechAssistance@swic.edu or call 618-222-7294 (x7294). Visit other phone services knowledge base articles.

    in Employee Phone Tags: Phonephone featuresVoice Mail
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